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Software Engineer & AI Automation Expert

Hi, I'm Ricky Zheng

Software engineer transforming startups and small-to-midsize businesses into revenue powerhouses through strategic expertise and AI automation.

Who I Am

Building Success Stories, One Business at a Time

With over 14 years of hands-on experience in marketing, warehousing, retail, and healthcare industries, I specialize in transforming ambitious startups and small-to-midsize businesses into profitable market leaders.

My approach combines technical expertise, strategic marketing insights, and cutting-edge AI automation to deliver measurable results. I don't just consult—I partner with businesses to drive real growth, optimize operations, and maximize profitability. My AI-powered solutions have helped companies streamline operations and generate millions in revenue.

AI / LLMs Computer Vision Data Analytics Cloud (AWS / GCP / Azure) Full-Stack Engineering
What I Offer

Comprehensive Solutions for Business Growth

Leverage my AI technology services to create smart, scalable solutions that grow your business and beat the competition.

AI Business Automation

Transform operations with AI: LLMs, computer vision, and data analytics. I build practical AI workflows that automate processes, elevate customer experience, and drive measurable revenue—reducing costs by 40%+ where applied.

Software Engineering

Hands-on partner to your team across the full stack—front-end, back-end, and cloud (AWS/GCP/Azure). I design scalable architectures, ship reliable features fast, and integrate data/AI pipelines that accelerate product growth.

Startup Consulting

From concept to execution, I help startups build solid foundations and accelerate growth with proven strategies and hands-on guidance.

Marketing Strategy

Data-driven marketing strategies that increase brand visibility, customer acquisition, and revenue across digital and traditional channels.

Warehouse & Logistics

Optimize warehouse operations, streamline logistics, and improve supply chain efficiency with battle-tested methodologies from United Bridge.

Retail Excellence

End-to-end retail solutions including inventory management, customer experience optimization, and sales growth strategies.

Healthcare Operations

Comprehensive healthcare facility optimization, workflow improvements, technology integration, and compliance strategies to enhance patient care and operational efficiency.

Business Expansion

Strategic planning and execution support for small and mid-sized businesses looking to scale operations and enter new markets.

20+
Custom solutions successfully delivered
100%
Client satisfaction, supporting success at every turn
10+
Legacy processes transformed
30+
AI models successfully deployed

Drawing on 10+ years of industry experience with countless enterprise projects successfully deployed, I craft AI-based products that grow and evolve with your business.

My expertise in AI spans:

Building enterprise AI apps

that boost business intelligence and speed.

Creating BI, ML, and NLP

systems for smarter decision-making.

Facilitating AI integrations

that streamline platforms and operations.

Securing AI

with threat detection and adaptive protection tools.

Delivering scalable AI

solutions through cloud and automation.

Track Record

Proven Case Studies of AI in Action

My case studies tell the real story of how artificial intelligence transforms businesses across industries.

United Bridge

Lead AI & Data Engineer

United Bridge

October 2019 – Present | Rancho Cucamonga, California

unitedbridge.com →

The Challenge:

Leading AI and data engineering initiatives at United Bridge, a premier third-party logistics (3PL) company. Revolutionized warehouse operations and logistics through intelligent automation, delivering measurable business growth and operational excellence.

The Solution:

Built comprehensive AI-powered systems integrating carriers and e-commerce platforms with intelligent automation for customer support, fulfillment, and predictive analytics.

The Impact:

  • Drove $2M+ in annual revenue growth through AI-powered automation and data-driven optimization
  • Transformed customer support operations with AI-driven automation, enabling voice and chat agents to autonomously handle inquiries
  • Deployed predictive pricing and demand forecasting models that maximized ROI
Get In Touch

Let's Build Something Great Together

Ready to take your business to the next level? Let's discuss how I can help you achieve your goals.

Location

11150 Arrow Route
Rancho Cucamonga, CA 91730

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